Al Habib Trading and Contracting Company (HTC)

Quality, Occupational Health & Safety and Environmental Policies & Training

These policies are the back bone of any organization, and HTC has been quick to recognize that these are vital for its success. It has thus adopted these policies and defined them in line with the requirements of International Standard Organization (ISO).

With the implementation of the above policies, HTC has become at least par with the major telecommunication companies in the Kingdom of Saudi Arabia and the World at large.

	Quality Policy
	Occupational Health and Safety (OH&S) Policy
	Environmental Policy
	Training

Quality Policy

“The Quality Policy at Al Habib Trading and Contracting Company (HTC) is to achieve the Highest Level of Customer Satisfaction and maintain a profitable business concern by providing telecommunication related materials, products and services that meet or exceed the relevant specifications, and customers’ needs and requirements; at the same time ensure safety, reliability, maintainability and availability at competitive costs”

We aim to achieve this by:

	Implementing a formal Quality Management System (QMS) in accordance with ISO 9001: 2008
	Recognizing that the Company’s Management has the ultimate responsibility for ‘Quality’
	Applying the modern and scientific quality management and leadership skills and discipline
	Defining the measurable objectives focused upon business needs, customer satisfaction and continual improvement for all levels and functions
	Ensuring maximum utilization of work force by motivation, training and career development
	Introducing the continual improvement in our management systems and processes in order to ensure that our customers perception of the company’s products and services are further enhanced
	Developing and maintaining a mutually beneficial relationship with our suppliers and customers

Occupational Health and Safety (OH&S) Policy

At Al-Habib Trading and Contracting Company (HTC), occupational health and safety of its employee is our prime concern and important objective. We are conscious of our responsibility for creating, maintaining and ensuring safe work practices, reduce health and safety hazards through application of technology and safe work practices for sustainable development.

We aim to achieve it by:

	Implementing a formal Occupational Health and Safety Management System in accordance with OHSAS 18001:2007.
	Ensuring that it is appropriate to the nature and scale of organization’s OH&S risks.
	Following safe work practices, preventing injury and ill health, and continually improving the effectiveness of system.
	Complying with applicable legal and other requirements as well as taking any additional measures considered necessary.
	Outlining and setting OH&S objectives, targets and programs and monitoring and reviewing the objectives to improve the performance.
	Documenting procedures and instructions that are required to implement and maintain the OH&S Policy.
	Communicating to all personnel working under the control of the organization with the intention that they are made aware of their individual OH&S obligations.
	Making the OH&S policy available to all interested parties (within the organization, clients, contractors, Government bodies and public).
	Outlining the training and competence required to prevent occupational hazards.
	Carrying out the Periodic review of the policy to ensure that it remains relevant and appropriate to the organization.

Environmental Policy

The Environmental Policy of the company is to conduct its business in a manner that conserves the environment and minimises pollution. We accept our responsibility to limit and mitigate any potential adverse impact of our operations on the environment. This is achieved as outlined below:

	Implementing a formal Environmental Management System (EMS) in line with ISO 14001:2004.
	Ensuring that it is appropriate to the nature, scale and environmental impacts of its activities, products and services..
	Committing to the prevention of pollution, and continual improvement of EMS.
	Complying with applicable environmental legal requirements and other environmental related requirements.
	Providing the framework for setting and reviewing environmental objectives and targets.
	Documenting the policy, procedures and instructions that are required to implement and maintain the Environmental Policy.
	Communicating to all personnel working under the control of the organization with the intention that they are made aware of their individual EMS obligations.
	Making the Environmental policy available to all interested parties-within the organization, clients, contractors, Government bodies and public.
	Outlining the training and competence required to achieve conformance to Environmental Management System.
	Carrying out the Periodic review of the policy to ensure that it remains relevant and appropriate to the organization.

Training

HTC recognizes the importance of its most valuable assets namely the Human Resources. Hence, it has established a formal training program for its employees as follows:

	Induction Training to New Employees including ISO Management Systems (QMS, OH&S and EMS).
	Training based on periodic performance appraisals
	On the Job Training necessitated by continual monitoring of the Employees Performance
	Training in New Technologies and Equipment

The Company’s Owners and Management are committed to the Saudization program of the government of the Kingdom of Saudi Arabia. HTC firmly believes that the meaningful Saudization in an organization is possible only if the Saudi manpower can play its role effectively and efficiently and this will be feasible if these Saudi employees are well trained and motivated to perform their required responsibilities. To implement this training scheme, HTC recruits a group of Saudi staff at a time and they are exposed to a complete telecommunication inside and outside plants related works from the preparation of materials to the handover of a site to the customer.

The Newcomers are normally taken through a well-planned training program. They attend initial classroom training followed by the field training to learn about the trade’s skills. After completing this consolidation program, the trainees would return to the classroom to attend about 2 weeks advanced training. Once the trainees complete their entire module, they are assigned at various projects. Additionally, the trainees would receive specialized training as and when needed in areas such as fiber optic techniques. HTC will be pleased to extend its training facilities to our esteemed clients as well.